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Shipping Policy
Shipping Policy
At [Your Company Name], we are committed to providing our customers with the best possible shopping experience, including fast and reliable shipping services.
Shipping Locations
We currently offer shipping to all locations within India. Unfortunately, we do not yet ship internationally. However, we are continuously working to expand our shipping options.
Processing Time
- Order Processing: All orders are processed within 2-3 business days from the date of purchase. Please note that processing time may vary during holidays, high-demand periods, or if we are experiencing stock delays.
- Order Confirmation: Once your order is processed, you will receive an email confirmation with your tracking number and shipping details.
Shipping Methods & Delivery Time
We use reliable courier services for shipping across India. Depending on your location, the delivery time may vary. Please refer to the following guidelines:
- Standard Shipping: Typically takes 5-7 business days for delivery.
- Express Shipping: Available for an additional charge and typically takes 2-3 business days.
Delivery times may vary based on the destination, and delays may occur due to factors outside our control, such as weather or courier issues.
Shipping Charges
Shipping charges are calculated at checkout based on the weight of the order and delivery location. Free shipping may be offered during certain promotional periods or on orders above a certain value.
Order Tracking
Once your order has been dispatched, you will receive intimation with your tracking information. You can use the tracking number to monitor the status of your shipment on the courier’s website.
Undelivered Packages
If your package is not delivered due to an incorrect address or other reasons, please contact our customer support team within 7 days to resolve the issue. We cannot be held responsible for delays or failed deliveries caused by incorrect information provided at checkout.
Damaged or Missing Items
In the unlikely event that your order arrives damaged or with missing items, please contact our customer service team immediately at support@nixyhub.com or call us at +91-8921923830. We will investigate the issue and resolve it as quickly as possible.
Return and Refunds Policy
For information on returns, exchanges, and refunds, please refer to our https://nixyhub.com/refund_returns/ page.
Customer Support
For any shipping-related queries or concerns, please reach out to us at:
- Email: support@nixyhub.com
- Phone: +91-8921923830
- Hours of Operation: Monday to Friday, 9am to 6pm
We appreciate your business and strive to provide the best shipping experience possible!